For plumbing and HVAC companies with 2 to 30 technicians
Give homeowners more reasons to choose you, and an easier path from first call to booked job. Everything a homeowner touches, set up and working together.
We set it up, we look after it, and there is nothing for your team to learn.
Good evening! Is this an emergency, or can we book you in for a visit?
No rush. Thursday morning if you can.
Done. Thursday at 9:30 am is on the schedule. See you then!
Mrs. Patel
No hot water since last night.
Booked for tomorrow, 8:00 am. Confirmation sent
“Turned up on time, fixed it first visit. Could not ask for more.”
Review request sent automatically
0/7
Calls answered day, night and weekends, whenever your staff cannot pick up.
0 days
Money-back guarantee on your first month of service, from the day you go live.
Up to 0 pages
A new website built for you, or agreed improvements to the one you already have.
0 minutes
Of requested changes included every month, so your site never goes stale.
Sound familiar?
You were under a sink with both hands full. They rang once and then rang the next plumber on the list.
You quoted it three weeks ago. They said they would think about it, and nobody has spoken to them since.
Forty-odd jobs finished last month and two Google reviews to show for it. The shop across town has hundreds.
They looked you up, could not tell what you do or how to reach you, and booked whoever was easiest.
The real cost
Slide to the number of calls you miss in a normal week. Count the after-hours ones, the ones while your techs are on a job, and the ones that hit voicemail and never rang back.
10calls a week
A friendly estimate, not a promise. It assumes every missed call gets answered or texted back, and that one in four of those turns into booked work. Your own numbers will be different, and we will walk through them properly on the call.
43
Calls answered each month
What's included
Eight pieces, grouped into the three things that actually decide whether a homeowner books you or books somebody else.
Before they ever ring you.
A homeowner compares three companies before they call one. This is the part that decides whether you are the one they pick.
A website that helps you get chosen
A new site where you need one, or improvements to a good site you already have. Clear services, and an easy way to get in touch.
Google review requests
Ask for an honest review after completed work, through a simple process your staff can actually follow.
Whatever time they get in touch.
Most lost work is simply nobody picking up. This closes the gap between a homeowner reaching out and somebody answering.
Missed-call and after-hours answering
An automated receptionist takes over when your staff cannot answer, captures the details and follows the rules you set.
Fast text and chat replies
Homeowners get routine answers and can take the next step while your team is busy on a job.
Booking and appointment reminders
Service visits booked where your schedule supports it, then confirmations and reminders sent automatically.
And see the whole picture.
The cheapest work you will ever win is the estimate already sitting on someone's kitchen table.
Follow-up on open estimates
Stay in touch with undecided homeowners, and send their questions back to the right person on your team.
A clear view of your opportunities
Inquiries, conversations, bookings, open estimates and reviews, all in one simple owner view.
Also included at setup: a Google Business Profile tune-up, and a branded review-link and QR kit for your vans and invoices.
How it works
One short call to understand the shop, then we build it, test it and switch it on.
Twenty minutes on the phone. We ask how calls come in, who answers them, what happens after hours, and where the work is slipping. No pressure and no jargon.
Your setup fee covers the whole build: the site, the answering rules, your booking connections, the review requests, and the owner view. We test every piece before it goes anywhere near a homeowner.
From your go-live date it answers, books and follows up on its own. We monitor it, support you on weekdays, and make your requested edits each month.
Pricing
A single setup fee to build it, then one monthly price to run it and look after it.
Booked & Trusted
One-time setup
$999
Paid upfront.
Ongoing managed service
$479 / month
Base price locked while you remain a customer.
A recommended $25 usage credit and the final connection details are confirmed in your written proposal.
Add-ons
None of these are needed to get going. They sit alongside Booked & Trusted for the shops that want them, one at a time, and nothing needs deciding today.
$197 a month, or $997 once
Your tech texts the invoice the moment the job is finished and gets paid before leaving the driveway.
$147 a month
Send a quote from the van and have it signed the same day, instead of emailing a PDF and waiting.
$1,497 per campaign
We get back in touch with the homeowners who have gone quiet and bring the good ones back.
$297 a month, plus your ad spend
Every lead from your ads gets a real answer within minutes instead of sitting until tomorrow.
$197 a month
Track and reward the homeowners who send work your way, instead of hoping they keep doing it.
$497 a month
Regular posts for your Facebook and Instagram pages, written and scheduled for you.
Your guarantee
Try the service for 30 days from your agreed go-live date. If you are not satisfied, ask for your first monthly service fee back within those 30 days and we will refund it.
The monthly stays where it started for as long as you remain a customer.
Quotes, bookings and anything involving money wait for a human yes before it goes anywhere.
Your monthly communications allowance and the cost beyond it are written into your proposal.
Every call, message and booking is recorded in full, so you can check exactly what was said.
The 30-day money-back guarantee
Your first month of service, refunded on request, within 30 days of going live. The $999 setup fee and any approved usage overages are not covered, because that work is already built and paid out.
No pressure, no jargon, just twenty minutes to work out how much work is slipping past you and whether we can catch it.
We'll call you at a time you choose. Nothing to install, nothing to learn.